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AS ISO 10002-2006

AS ISO 10002-2006

Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)

standard by Standards Australia, 01/01/2006

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Full Description

Adopts ISO 10002:2004 to provide guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement.

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Published: 01/01/2006 File Size: 1 file , 490 KB

Document History

  1. AS/NZS 10002:2014


    Guidelines for complaint management in organizations

  2. Most Recent

  3. AS ISO 10002-2006/Amdt 1-2011


    Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)

  4. Historical Version

  5. AS ISO 10002-2006

    currently
    viewing


    Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)

  6. Historical Version